QUESTIONS & ANSWERS


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BEFORE WE CHOOSE

[Reliability of Company, Financial Security, Competitive Difference]

Q. Who owns The Barge Experts?
A. The Barge Experts is a wholly owned subsidiary of privately held Elations
Travel Group, LLC. The Barge Experts operate in joint venture with Europe Express – One of America’s most respected travel companies and a member of USTOA*. The General Partners of Elations have held Executive positions with the most respected brands in the travel and hospitality industries and bring a distinct philosophy about travel along with over 40 year of combined experience.

* USTOA [United States Tour Operators Association]

Q. We have read a great deal about the importance of booking with a reliable operator. How do I know my money is secure with the Barge Experts?
A. All deposits and payments are held in escrow and remain in the account until you return from your vacation. We also offer the most comprehensive travel insurance options available.

Q. We are interested in pre and post hotel options to round out our vacation. Can the Barge Experts assist us?
A. We would be delighted. The Barge Experts have access to considerable inventory at the very best available tariffs. Our extensive experience in making pre-cruise and post-cruise arrangements has resulted in countless endorsements from satisfied customers. We also have access to best available airfares including business and first class ticketing.

Q. We are considering a group – Is there a group discount?
A. There are several advantages to a charter cruise including pricing. Perhaps the biggest consideration is the fact that you can control the overall experience by choosing who you cruise with. Discounts for charters are arranged through our charter department and vary by seasonality.

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